Shipping Policy
Shipping Costs & Delivery Time
1. Overview We provide standard shipping with an estimated delivery time of 5-10 business days from the processing date, rather than the payment date. Typically, the processing time for orders ranges from 1-3 business days.
Delivery Details
- Standard shipping is complimentary for all orders.
- Note that delivery times may extend during sales periods, holiday seasons, or due to unforeseen circumstances such as extreme weather events.
- Deliveries occur on weekdays only, excluding public holidays.
2. Tracking Your Order Once your order is prepared for shipment, you will receive a shipment confirmation email. This email includes shipment details, your tracking number, and a link to the carrier's website. To monitor your order’s location, utilize the provided tracking information. If you have not received tracking information by the estimated shipping date, please contact us at Olymcarecare@gmail.com or call (858) 422-6935.
3. Order Status: Preparing to Ship / In Transit Your order has been packed and has left the Olymcare warehouse. You will receive an email/message with a Tracking Number once the parcel is dispatched. Please allow 24-72 hours for the tracking information to activate.
4. Processing Orders on Public Holidays Our warehouse and courier partners observe public holidays; therefore, orders are not processed or shipped on these days. We appreciate your patience and understanding that orders will be processed on the following business day.
Public Holidays Observed:
- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Columbus Day
- Veteran's Day
- Thanksgiving
- Christmas
5. Potential Delivery Delays Delays may occur due to high order volumes, precautionary measures by our team and delivery partners, or the impact of COVID-19. For updates on the status of your order, please refer to the tracking information provided in the shipment confirmation email.